CSR, Technician & Home Comfort Consultant Training

The industry average cost for a lead ranges between $300-600. These training classes will teach your team how to maximize each lead from start to finish and provide the best possible experience for your customers. Michael Goater is a nationally recognized trainer who trains some of the most elite companies in the industry.

Michael Goater

Michael Goater

Michael Goater is the co-founder of Success4Others LLC, which is dedicated to helping people and businesses throughout the home services community realize their full potential by providing industry leading training and coaching services.







andrews

Eric Andrews

Eric Andrews is a premier business consultant, HVAC specialist, and co-founder of Success4Others, the heating and air conditioning industry’s top training resource for all business development, consulting, and training needs. As a part of Success4Other’s knowledgeable staff of accomplished professionals, Eric is passionate for utilizing his extensive experience in both sales and business coaching to help his clients generate sales growth, ensure of secure enterprise profitability, and gain and retain customers.





The Key to Customer Loyalty | $200 per person

  • Geared toward in-house support staff who wish to create the best customer service experience by letting their own personalities shine.
  • Successfully promote and sell maintenance agreements over the phone by using an approach that best suits you.
  • Get people to commit. Client satisfaction is the beginning of repeat business, but do you know what it takes to keep customers coming back?
November 29
Time: 8am - 5pm
Instructor: Michael Goater
AC Pro Palm Desert
75220 Merle Dr., CA 92211

Number of people attending:
November 29
Time: 8am - 5pm
Instructor: Eric Andrews
AC Pro Signal Hill
1198 E Willow St., CA 90755

Number of people attending:



A Million Dollar Technician | $200 per person

  • Make 2016 your best year yet by taking your game to the next level and acquiring the tools to become a million dollar technician!
  • Overcome common buyer objections through guided practice with focus on closing the sale.
  • Practice your product sales delivery and get immediate feedback from fellow technicians and Mr. Goater himself.
November 30
Time: 8am - 5pm
Instructor: Michael Goater
AC Pro Palm Desert
75220 Merle Dr., CA 92211

Number of people attending:

November 30
Time: 8am - 5pm
Instructor: Eric Andrews
AC Pro Signal Hill
1198 E Willow St., CA 90755

Number of people attending:



The Pillars of Success | $200 per person

  • Designed for owners, leaders, and managers who wish to ensure that their ideas and hopes become a reality by planning, measuring and tracking results.
  • Take control of your business and change the way you view "sales" by understanding the four pillars of success.
  • Learn about the single vital element that guarantees customer loyalty.
  • Find out why your customers need your business and how you can help them improve the quality of their lives.
December 1
Time: 8am - 5pm
Instructor: Michael Goater
AC Pro Palm Desert
75220 Merle Dr., CA 92211

Number of people attending:

December 1
Time: 8am - 5pm
Instructor: Eric Andrews
AC Pro Signal Hill
1198 E Willow St., CA 90755

Number of people attending:



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*Due to class size restrictions, there is a maximum of 3 people per company for all classes.